12600 Deerfield Parkway
Suite 100
Alpharetta, GA 30004
Duke Dickson, CEO
ddickson@mi3inc.com Saiful Khandaker, President
saiful@mi3inc.com
Melanie Blenis, Director of Marketing
mblenis@mi3inc.com
Michael Hyde, Solutions Architect
mhyde@mi3inc.com
What We Do
Mi3 Connects People with Technology
Mi3 serves as an
innovator
for companies, products, and ideas. Mi3 also delivers premium
outsourcing services for many industries
. Mi3 offers you, our client, distinct advantages. At our core, we are
relationship driven
,
collaborative
, and
strategic
. Most importantly,
we believe in what we do
.
We like what we do
. It is our passion. We want to share it.
Who We Are
Mi3 is a unique company, with a distinct vision. Unlike our competitors, our mission is more than deriving profit. Our mission is bigger. It is our aim to advance the greater good in all that we do. Our platform is
outsourcing and innovation
to help achieve a better standard of living, create mutual cross-culture understanding, and aid in increasing opportunities for less advantaged peoples. As as American based company, we seek to cement positive attitudes about the U.S and our citizens as we work around the world. For us, it is personal. We relish the opportunity in bringing peoples together. It is our mission. We are dedicated.
Why Mi3
We believe in what we do. We believe in possibility. We believe in a global community and the power of bringing people together. We believe that connecting people with technology will change the world, enhancing the greater good. We believe that integrity and honor still matter. Yours and ours. We believe in personal attention for our clients and long-term relationships. We believe in leading with a servant spirit - that serving your needs will help you serve the needs of your customers. We believe that you will see a difference... Whether as an
innovator or outsource provider
, Mi3 is a pioneer in the way we conduct business. We function as an extension of your organization -- accountable to you. Mi3 is led by a team of visionary thinkers who specialize in custom software development, outsourcing methodologies, and innovation. We possess the expertise and global resources to successfully design technology solutions that will exceed your expectations. Mi3 stands ready to make a difference for you.
Social Responsibility
Our People, Our Integrity, Our Ingenuity Set Us Apart. Mi3 recognizes the significance of social responsibility. We strive to make a difference in all that we do, as individuals and as a company. This responsibility manifests itself in our relationships with each other, our customers and partners. We seek to extend ourselves with a genuine spirit of service. In essence, we care about the impressions we make.
Our People
At Mi3, we understand that we are only as good as our people. Our people set us apart adding value to our company and on for our customers. We reward our people for their performance and dedication. We strongly believe in faith and family. We encourage and challenge our employees to grow in both their personal and professional lives. This attitude permeates our organization. It is not only the right thing to do, but it also benefits the company as our people are happy. This matters. Our customers benefit through a focused and dedicated staff with low turnover.
Our Customers
When it comes to our customers, we abide by the golden rule. We are fair and ethical, treating customers as we would treat ourselves. It is our integrity that sets us apart. We constantly find ways to improve our customer service and delivery, even at the cost of reducing short-term revenue for ourselves. We find that this counter-culture approach to our customers is well received leading to a high degree of long-term relationships.
Our Products
While other companies say that they
want to go “green,"
we have put our corporate efforts where our mouth is. It is our ingenuity that sets us apart. We have independently and collaboratively created products and services that impact the environment around us through the conservation of water and energy, as well as the reduction of the
associated carbon footprint
required to create these services.
The World Around Us
Our company promotes active involvement in the world through both corporate and individual contributions. Many of our individuals are active in participating in faith-based organizations. We permit most of our employees to telecommute saving time, gasoline, and emissions from the long driving times. From a corporate perspective, we often provide pro-bono work for selected charitable organizations. We also make every effort to take a portion of our corporate earnings and contribute to charitable organizations in each of the communities where we work. Our favored charities are orphanages and medical clinics.
Our Leadership
Viva La Difference!
Honest differences are often a healthy sign of progress
--Ghandi Our team is diverse. Our backgrounds and beliefs may be different, but we are united in serving as an example of mutual respect and cross-cultural relations. We believe that our diversity makes our team strong and adds dimension that yields the best ideas for our clients. We welcome differing opinions and lively discussions. Join Us.
Chairman & Chief Executive Officer – Duke Dickson
Duke has an extensive track record in successfully starting and growing companies and divisions within Fortune 500 Outsourcing Companies. Duke has worked closely with all
Tier One outsourcers
as well as with the strongest India-based outsourcing companies and brings a wealth of industry and marketing knowledge. Prior to joining Mi3, Duke was the
President of Applications Management Services for OAO Technology Solutions
which provided both
nearshore and offshore applications development and maintenance services
. In this role he interfaced with some of the world’s largest outsourcers (
IBM, ACS, Unisys, HP
) as well as some of the largest commercial clients such as
AT&T and General Motors
. Duke also held leadership roles at
Unisys Corporation in the Global Outsourcing and Infrastructure Services
organization, where he led the procurement of the
State of Texas IT Outsourcing Contract
. He also led the communications and
media division
for
Perot Systems
where his responsibilities included
sales, operations and marketing
. Duke’s global experience also included the lead role in charge of the
Americas for Equant
, which had operations and capabilities in 220 countries around the world. As a \
global outsourcer
, Duke led the relationships with a number of
offshore delivery
organizations and was responsible for
operations and deployment
all across the world. In start-ups, Duke served as the Chief Operating Officer for a communications company that was able to bring to the market data communications capabilities as well as
Applications Hosting
. During the course of his career, Duke has interacted with private equity firms in initial funding efforts as well as
IPO success
. He has also led in the business process re-engineering of one of the largest companies in the world which resulted in being able to position it for significant funding by
Morgan Stanley
and an
ultimate IPO
activity. With a reputation as one of the country’s leading business strategists, Duke brings with him a strong process and management style that has ensured success and consistent performance throughout his career.
Saiful has a proven track record of strong and decisive leadership throughout his career and is successful in seizing control of critical problem areas and
delivering on customer commitments
. Saiful has extensive an
technology/business
background in
international and multi-cultural markets
. Saiful's experience in high
technology
and his advanced studies in
management
make him a uniquely skilled leader. Saiful's roots and Mi3's
global delivery center
are in Bangladesh, delivering a win/win outcome for Mi3 and our customers. In crafting the global vision for Mi3, Saiful's creativity has led him to create breakthrough
innovation
and
product strategies
that continually create new market opportunities. Leveraging decades of experience in
telecom and wireless
, he has lead Mi3 in becoming a pioneer in
mobile
and
wireless software manufacturing
. Prior to Mi3, Saiful spent over 15 years designing and developing
complex software
applications
for
telecom
,
airlines
, and
financial
companies including:
AT&T, Cingular Wireless, BellSouth, Alltel, Convergys, Delta, and Ceridian
. Saiful desires to improve social and economic conditions in
Bangladesh
. Armed with a philanthropic mindset and motivated with a heart to help mankind have the social tools and technology for a better life, Saiful is driven to share his success. He is a contributor of various
social welfare programs
in
Bangladesh
and the
United States
. His social work focuses on
children, education, and the health
of disadvantaged people. Saiful earned his Doctor of Management degree in Organizational Leadership from the
University of Phoenix
, a Masters of Science Degree in
Technology Management
from
Mercer University
, and a Bachelor of Science Degree in
Computer Information Systems
from the
DeVry Institute of Technology
.
Why Innovate
Technology is a moving target. Mi3 leads the target.
Knowledge has to be improved, challenged, and increased constantly, or it vanishes.
--Peter Drucker As a technology provider if we do not stay on top of
new technologies
, we cannot serve our clients with efficiency and efficacy. We know in order to sustain competitiveness we need to grow knowledge. Knowledge is our passion. For new technology companies, Mi3 provides a variety of support services including management, strategic planning, product launch, programming, and testing. For established companies, Mi3 permits innovation in new product development. This means that you may utilize our resources to energize and advance your future operational goals while not sacrificing current productivity.